CryptoLeo's Responsible Gaming

Maintaining the fun of play

Adults who view gambling as entertainment are the target audience for CryptoLeo. It should be a way to unwind rather than a means of earning a steady income or resolving financial issues. This page outlines our strategy for safer gambling, what is expected of you as a player, and what to do if things don't feel enjoyable.

The p Accounts can only be held by clients who are at least 18 years old. When we have proof or a serious suspicion of underage play, we may conduct identity and age checks and close accounts. We advise using profile passwords and parental control tools to prevent anyone under the age of 18 from accessing gambling websites or apps if you share a device with them.

The p The Curaçao Gaming Authority has granted Uno Digital Media BV a licence to run CryptoLeo. We adhere to industry guidelines for safer gambling and encourage UK players to fully utilise independent support tools and services in addition to the controls in your account, even though we are licensed abroad rather than in Great Britain.

Most people only gamble when they feel comfortable doing so. Chasing losses, borrowing money to gamble, concealing how much you have spent, or experiencing anxiety, depression, or irritability due to gambling are warning signs that you might need a break. Instead of making another deposit, it's crucial to slow down, assess your situation, and seek assistance if you identify any of these.

You can access tools on your CryptoLeo account. You can stay within your chosen limits by using the account tools that CryptoLeo offers. You can set wager, loss, and session limits for daily, weekly, or monthly intervals within your profile. Your play will automatically slow down or stop when a limit is reached, which can be a helpful way to safeguard your budget on days when it might be more difficult to follow your plan.

In order to monitor how much time and money you have spent, your account area also displays recent activity. Regularly checking this makes it easier to identify trends early on, like playing later at night than you intended to or making deposits more frequently than you feel comfortable.

You can ask our 24/7 support team via email or live chat for assistance in setting or tightening deposit limits if you would prefer stricter limits than what the default settings permit. We won't raise a lower limit right away; any request to do so may require a cooling-off period to ensure that changes are thoughtful rather than rash.

When you feel like your gambling is out of control, time-outs and self-exclusion are more effective strategies. A time-out is a brief break during which you are locked out of your CryptoLeo account for a predetermined amount of time. You won't be able to play, deposit, or log in during that time; after it's over, access is automatically restored, and you can choose what to do next.

Self-exclusion is frequently a safer option if you believe that gambling is negatively impacting your relationships, career, finances, or studies. Self-exclusion prevents you from accessing CryptoLeo for an extended amount of time and cannot be lifted until that time has elapsed. You should refrain from attempting to create new accounts during a self-exclusion, and we will take appropriate action to identify and terminate any duplicates. You can ask for self-exclusion through your account or by contacting our support staff, who will respect your request and keep all conversations private.

Independent assistance for UK players

We do not offer counselling, and CryptoLeo cannot take the place of professional guidance or care. We strongly advise speaking with an independent organisation that specialises in gambling support if you are concerned about your own gambling or the gambling of a loved one.

The p The National Gambling Helpline in Great Britain is open twenty-four hours a day, seven days a week. GambleAware funds it, and GamCare runs it. You can use live chat on the GamCare website or give 0808 8020 133 a free call. Skilled advisors can listen to you without passing judgement, explain what's happening, and, if you'd like, direct you to online or local support resources.

BeGambleAware offers resources, data, and self-evaluation tests to assist you in thinking back on your gambling and making adjustments to your strategy. In addition to helping those who are impacted by their own gambling, the larger National Gambling Support Network provides free, private treatment and support throughout Great Britain.

GAMSTOP is a free national self-exclusion program for online gambling. For the duration you select-usually six months, a year, or five years-GAMSTOP prevents you from opening accounts or logging into any online gambling businesses that are licensed in Great Britain after you register and validate your information. GAMSTOP does not cover CryptoLeo because it operates under a Curaçao license. However, if you use other GB-licensed websites, GAMSTOP can be an effective way to lessen temptation in the broader market while you take a break.

The p Additionally, a lot of people combine self-exclusion with banking tools that can prevent card payments to gambling sites when their bank allows it, as well as with device blocking software like Gamban. Particularly in trying times, these additional steps can make it much easier to stick to a decision to stop or cut back.

The p Please get in touch with our support staff right away if you think someone in your home is in danger due to gambling or if you think an underage person is using a CryptoLeo account. We'll keep an eye on our tools for responsible gaming, adhere to industry guidelines, and update this page as best practices change. We are always interested in hearing your ideas on how we can better encourage safer play.